Terms & Conditions
The following Terms and Conditions of Service apply to all products and services provided by tdesignco.
All work is carried out by tdesignco on the understanding that the client has agreed to tdesignco’s terms and conditions.
Copyright is retained by tdesignco on all design work including words, pictures, ideas, visuals and illustrations unless specifically released in writing and after all costs have been settled.
If a choice of design is presented, only one solution is deemed to be given by tdesignco as fulfilling the contract. All other designs remain the property of tdesignco, unless agreed in writing that this arrangement has been changed.
Project Acceptance
At the time of proposal, tdesignco will provide the customer with a written estimate or quotation.
A copy of the written estimate or quotation is to be signed and dated by the customer to indicate acceptance and should be returned to tdesignco. Alternatively, the client may send an official order in reply to the estimate or quotation which binds the client to accept tdesignco's terms and conditions. No work on a project will commence until either document has been received by tdesignco.
Design Charges
Charges for design services to be provided by tdesignco, will be set out in the written estimate or quotation that is provided to the customer. At the time of the customer's signed acceptance of this estimate or quotation, indicating acceptance of the Terms & Conditions, a non-refundable deposit of 50% of the quoted fee will become immediately due. Work on the project will not commence until tdesignco has received this amount.
Charges for Other Service
Charges for any additional services over and above the estimated design, will become fully payable (100% of the quoted amount) at the time of estimate or quotation acceptance.
Payment
The customer will be provided with an Approval Form and/or Review of the work provided with an Invoice prior to final publication. At this time the remainder of the amount due will become payable and the customer will also be required to sign and submit the Approval Form to tdesignco. Accounts which remain outstanding for 30 days after the date of invoice, will incur an extra charge of 2% per month of the outstanding amount.
Payments may be made by cash, check, Major Credit Card, or Money Order and/or previously agreed electronic funds transfer.
We can also send you an electronic invoice thru PayPal. You do NOT have to have a PayPal account to use your MasterCard, Visa, American Express, Discover or Debit Bank Card for payment. You will not have to register your card or set up an account with PayPal. PayPal is a secured, reputable online payment gateway.
Publication and/or release of work done by tdesignco on behalf of the client, may not take place before cleared funds have been received.
Returned checks will incur an additional fee of $50 per returned check. tdesignco reserves the right to consider an account to be in default in the event of a returned check.
Default
An account shall be considered default if it remains unpaid for 30 days from the date of invoice, or following a returned check. tdesignco shall be considered entitled to remove tdesignco and/or the customer's material from any and all computer systems, until the amount due has been fully paid.
Removal of such materials does not relieve the customer of its obligation to pay the due amount. Customers whose accounts become default agree to pay tdesignco reasonable legal expenses and third party collection agency fees in the enforcement of these Terms and Conditions.
Copyrights and Trademarks
By supplying text, images and other data to tdesignco for inclusion in the customer's business cards, flyers, pamphlets, website or other medium, the customer declares that it holds the appropriate copyright and/or trademark permissions. The ownership of such materials will remain with the customer, or rightful copyright or trademark owner.
Any artwork, images, or text supplied and/or designed by tdesignco on behalf of the customer, will remain the property of tdesignco and/or its suppliers.
The customer may request in writing from tdesignco, the necessary permission to use materials (for which tdesignco holds the copyright) in forms other than for which it was originally supplied, and tdesignco may, at its discretion, grant this. Such permission must be obtained in writing before it will allow any of the aforesaid artwork, images, text, or other data to be used.
By supplying images, text, or any other data to tdesignco, the customer grants tdesignco permission to use this material freely in the pursuit of the design.
Should tdesignco, or the customer supply an image, text, audio clip or any other file for use in a business cards, flyers, pamphlets, website, multimedia presentation, print item, exhibition, advertisement or any other medium believing it to be copyright and royalty free, which subsequently emerges to have such copyright or royalty usage limitations, the customer will agree to allow tdesignco to remove and/or replace the file on the site.
The customer agrees to fully indemnify and hold tdesignco free from harm in any and all claims resulting from the customer in not having obtained all the required copyright, and/or any other necessary permissions.
Alterations
The customer agrees that changes required over and above the estimated work or required to be carried out after acceptance of the draft design will be liable to a separate charge. The customer also agrees that tdesignco holds no responsibility for any amendments made by any third party, before or after a design is published.
Licensing
Any design, copywriting, drawing, idea or code created for the customer by tdesignco, or any of its contractors, is licensed for use by the client on a one-time only basis and may not be modified, re-used, or re-distributed in any way or form without the express written consent of tdesignco and any of it's relevant sub-contractors.
All design work- where there is a risk that another party make a claim, should be registered by the client with the appropriate authorities prior to publishing or first use or searches and legal advice sought as to its use. tdesignco will not be held responsible for any and all damages resulting from such claims. tdesignco is not responsible for any loss, or consequential loss, non-delivery of products or services, of whatever cause. The customer agrees not to hold tdesignco responsible for any such loss or damage. Any claim against tdesignco shall be limited to the relevant fee(s) paid by the customer.
Data Formats
The client agrees to tdesignco's definition of acceptable means of supplying data to the company.
Text is to be supplied to tdesignco in electronic format as standard text (.txt), MS Word (.doc) on floppy disc, or CD-ROM, or via e-mail.
Images which are supplied in an electronic format, are to be provided in a format as prescribed by tdesignco via floppy disc, CD-ROM, or e-mail. Images must be of a quality suitable for use without any subsequent image processing, and tdesignco will not be held responsible for any image quality which the client later deems to be unacceptable. tdesignco cannot be held responsible for the quality of any images which the client wishes to be scanned from printed materials.
Additional expenses may be incurred for any necessary action, including, but not limited to, photography and art direction, photography searches, media conversion, digital image processing, or data entry services.
Design Project Duration
Any indication given by tdesignco of a design project's duration is to be considered by the customer to be an estimation. tdesignco cannot be held responsible for any project over-runs, whatever the cause. Estimated project duration should be deemed to be from the date that cleared funds are received by tdesignco for the initial payment or by date confirmed in writing by tdesignco.
Design Project Completion
tdesignco considers the design project complete upon receipt of the customer's Review and signed Approval form. Other services such as printing, display panel production, filmwork, website uploading, publishing etc., either contracted on the clients behalf constitute a separate project and can be treated as a separate charge.
Children’s Privacy
Our Website is intended for the use of adults and individuals 13 years of ages and older. Our Website is not directed to children under the age of 13. Users under the age of 13 must have the permission and/or assistance of an adult while using or visiting our Website.
Design Credits
The customer agrees to allow tdesignco to place a small credit on printed material exhibition displays, this will usually be in the form of a small logo or line of text placed at the bottom of the display.
The customer also agrees to allow tdesignco to place created designs on tdesignco’s website for demonstration purposes and to use any designs in its own publicity.
Rights of Refusal
tdesignco will not include in its designs, any text, images or other data which it deems to be immoral, offensive, obscene or illegal. All advertising material must conform to all standards laid down by all relevant advertising standards authorities. tdesignco also reserves the right to refuse to include submitted material without giving reason. Any images and/or data that tdesignco does include in all good faith, and then finds out that it contravenes these Terms and Conditions, the customer is obliged to allow tdesignco to remove the contravention without hindrance, or penalty. tdesignco is to be held in no way responsible for any such data being included.
Cancellation
Cancellation of orders may be made initially by telephone contact, or e-mail, however, following this, tdesignco will need formal notification in writing to the company's postal address. The client will then be invoiced for all work completed over and above the non-refundable deposit that will have been made at the time of first ordering. The balance of monies due must be paid within 30 days. Please note: any cancellation which is not formally confirmed in writing and received by tdesignco within 14 days of such instruction being issued, will be liable for the full quoted cost of the project.
Refund Policy
Because of to the nature of the product, tdesignco does not offer refunds.
Disclaimer
tdesignco makes no warranties of any kind, express or implied, for any and all products and/or services that it supplies. tdesignco will not be held responsible for any and all damages resulting from products and/or services it supplies. tdesignco is not responsible for any loss, or consequential loss of data, or non-delivery of products or services, of whatever cause. While we take reasonable steps to investigate the materials we recommend, we accept no responsibility for the performance or quality of materials or any consequential loss arising from their failure. The customer agrees not to hold tdesignco responsible for any such loss or damage. Any claim against tdesignco shall be limited to the relevant fee(s) paid by the customer.
tdesignco reserves the right to use the services of sub-contractors, agents and suppliers and any work, content, services and usage is bound by their Terms and Conditions. tdesignco will not knowingly perform any actions to contravene these and the client also agrees to be so bound.
tdesignco and its clients agree to comply with Printers Terms and Conditions which include disclaimers for non-completion on time and the flexibility to supply quantities within 10% of the total ordered. tdesignco recommend that if an exact quantity is required, then 10% extra is added to the quantity and extra time made available should the job be delayed.
General
These Terms and Conditions supersede any previous Terms and Conditions distributed in any form. tdesignco reserves the right to change any rates and any of the Terms and Conditions at any time and without prior notice.
Acceptance of Quotation and Terms and Conditions
The placement of an order for design and/or any other services offered by tdesignco and validated by the customer's signature on the estimate or quotation form, constitutes acceptance of the estimate or quotation and agreement to comply fully with all the Terms and Conditions and forms a Contract for Business between the signatory and tdesignco.